Help - Safety

Can I put my email address on my listing? Technically you can, but we strongly advise against it — and listings that include email addresses are removed from the site. Why you should not include your... Why you should use the message system The messaging system on this website has been designed to make communication between guests and hosts simple, safe, and centralised. We strongly encourage all... How do I add my phone number? Your mobile number is stored on your profile. Once you add and verify it, it is visible to guests who view your listing and to people you message. How to add... How do I know my messages are being delivered? All messages sent through the site are delivered immediately to the recipient's inbox. There are two ways to confirm delivery and whether your message has been... How do I verify my phone number? Verifying your phone number confirms it belongs to you and allows you to display it on your listing. You will receive a verification code by SMS. If your phone... Do you inspect the accommodation or screen guests? We do not inspect accommodation or screen guests. SpareRoom is a platform that connects people looking for a spare room with people who have one available —... What happens if there is a problem with my host or guest? Most room rental arrangements work well, but occasionally issues arise. Here is how to handle them. Step 1 — Communicate directly first Many issues can be... Online safety tips Finding a room or a flatmate online is safe when you take sensible precautions. Here are our recommendations for staying safe when using SpareRoom. Keep...